Mailorder Returns and Refunds
No returns on sale items.
Goods - especially clothes must be returned to us in as new condition in the original packaging - and must be returned to us within 14 days of receipt. Please write a note telling us what you would like us to (exchange/credit note/refund). While we ask you to cover the postage of the item back to us we shall reciprocate by sending your replacement/s back post free. Any Goods returned which do not comply with the return of goods policy will be returned to the customer and will not be accepted for refund until such time that the above conditions are met. This does not affect your statutory rights.
If you are unclear about any of this then please call before ordering.
We are happy to exchange or refund your goods subject to a 10% restocking fee (and excluding postage).
Credit and debit cards are refunded electronically to your Credit/Debit card account. Paypal is refunded to you Paypal account. All other refunds are made by cheque.
These terms only applies to mail order transactions, in store policy may vary.